If you're anything like me, you'll probably struggle to connect to the Wifi and perhaps you'll slowly start to realize one of the following:
- You've moved into your dorm early and won't be able to ask advisor about the Internet until orientation, a few days before school starts.
- You've gone on to asking random staff members around your hall for help, but for some reason you can't get a straight answer out of them.
- Your plan to mingle with locals suddenly seems far too intimidating and better left for another day when you're much less vulnerable.
- You might be technologically challenged.
- You've read the instructions ten times and each time you've asked yourself, "What the heck is an ITSC account?!"
Fear no more! Here's what you have to do to:
- Activate your HKUST ITSC account.
- Either go online to the ITSC Activation Website
- OR go to an "Express Station" and click the button for "Enquiry for Student A/C'
- Enter your HKUST student ID number and your HK ID or your birth date
- Click submit
- You'll be asked to create a new password for your ITSC account, but you can also just stick with the default.
- Follow the instructions posted on the bulletin board in your room, or, read them online here.
- Sign into sMobileNet with your new ITSC info
- Your ITSC user should be the first part of your assigned HKUST email address
- For example: johndoe@stu.ust.edu
- Here, johndoe would be your ITSC username and your ITSC password would be whatever you created it to be.
- Congratulations! You should now be connected to the Internet!
Connecting via Ethernet:
For more help, you can contact:
Student Consultation
Barn B (Rm 1101), Academic Concourse
cchelp@ust.hk Staff Consultation Service Desk, Rm 2012, Lift 2 
2358 6200 cchelp@ust.hk